Automations and process improvements- Improving IT/non-IT processes is about more than the pursuit of efficiency and effectiveness. The goal is to help the companies to meet their strategic goals by adding value in every activity of the production process to provide the best customer experience. According to top experts, there is scope of improvement in any process having more than 3 steps and hence can improvise your profitability between 10-25% within short span. You will learn how to achieve the same.